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5 Brayford Square, London E1 0SG

Privacy Policy

How Bridgeway Works collects, protects, and handles your personal information.

1. Introduction

At Bridgeway Works, we are committed to protecting the privacy, confidentiality, and security of the personal data you share with us. This Privacy Policy details how we collect, process, store, and safeguard your personal information when you interact with our website, join our employability and empowerment training programmes, partner with us as an employer, or participate in our community networks.

As an organization dedicated to empowering young people, women, and underserved communities across London and the UK into sustainable careers, we ensure our data practices align with the **UK General Data Protection Regulation (UK GDPR)**, the **Data Protection Act 2018 (DPA 2018)**, and all other applicable data privacy laws.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website or signing up for our programmes, you acknowledge the terms described in this policy.

Last updated: May 22, 2026

2. Information We Collect

We may collect and process different kinds of personal data depending on your relationship with Bridgeway Works. We group this information as follows:

  • For Learners and Programme Candidates: Identity and contact details (name, address, date of birth, gender, email, phone number), employment/educational history, background information (to assess eligibility for specific training pathways like childcare, transportation, or IT), and attendance records.
  • For Employers and Partners: Name, professional contact details (corporate email, phone number), company name, job role, and details regarding employment opportunities and past placements.
  • For Website Visitors: Technical data including your IP address, browser type and version, time zone setting, operating system, and anonymous usage stats regarding how you navigate our pages (e.g. page response times, download errors, length of visits).
  • Communications Data: Information you provide when you fill out contact forms, submit inquiries, or correspond with us via email, phone, or letters.

We also collect and aggregate anonymous analytical data to optimize website performance and improve the impact of our employability programmes. This aggregated data does not directly identify you.

3. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose / Activity Type of Data Lawful Basis for Processing
Registering you as a learner on our training programmes Identity, Contact, Demographic Consent & Performance of a contract
Delivering employability training, soft skills mentoring, and technical career workshops Identity, Contact, Career History Performance of a contract
Connecting candidates with employment partners for active job placement Identity, Contact, CV / Portfolio Consent & Legitimate interests
Managing employer partnerships and recruitment processes Identity, Corporate Contact Performance of a contract & Legitimate interests
Responding to inquiries, feedback, and support tickets via contact forms Identity, Contact, Communications Legitimate interests
Optimizing and securing our website and IT systems Technical Data, Usage Stats Legitimate interests (security and analytics)

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

4. Sharing & Disclosure

We do not sell, rent, or trade your personal data. We will only share your personal data with third parties in the following specific circumstances:

  • Employer Partners: With your explicit consent, we share learners' CVs, credentials, and portfolios with potential employers to secure work placement and interview opportunities.
  • Service Providers: We use trusted third-party providers to help manage our digital systems (such as secure cloud hosting, newsletter delivery, website analytics, and CRM platforms). These providers only process your data on our instructions and are subject to strict confidentiality agreements.
  • Funding and Government Bodies: Where our programmes are subsidized or supported by community grants or government educational initiatives, we may be required to share demographic or placement statistics. Wherever possible, this data is anonymized or aggregated.
  • Legal Obligations: We may disclose your information if we are under a legal duty to comply with regulatory authorities, law enforcement agencies, or court orders to protect our rights, safety, and property.

5. Data Security

We have put in place robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

  • Encryption: Our website uses Secure Socket Layer / Transport Layer Security (SSL/TLS) encryption to protect all data transmitted between your browser and our server.
  • Access Control: Access to your personal data is strictly restricted to employees, partners, and service providers who have a legitimate business need to know. They operate under a strict duty of confidentiality.
  • Monitoring: We regularly monitor our networks, firewalls, and hosting servers for potential security threats, vulnerabilities, or intrusion attempts.

In addition, we have established procedures to deal with any suspected personal data breach. In the event of a breach, we will notify you and the Information Commissioner's Office (ICO) where we are legally required to do so.

6. Your Rights

Under UK data protection laws, you possess significant rights regarding your personal data. These rights include:

  • Right of Access: You have the right to request a copy of the personal data we hold about you (commonly known as a "Subject Access Request").
  • Right to Rectification: You can request that we correct any incomplete, inaccurate, or outdated personal data we hold about you.
  • Right to Erasure: You have the right to request that we delete or remove your personal data where there is no good reason for us to continue processing it.
  • Right to Object: You can object to the processing of your personal data where we are relying on a legitimate interest, including direct marketing.
  • Right to Restriction: You can ask us to suspend the processing of your personal data in certain scenarios (e.g. to verify its accuracy).
  • Right to Portability: You can request the transfer of your personal data to you or a third party in a structured, commonly used format.
  • Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us at info@bridgewayworks.org. We aim to respond to all legitimate requests within one month. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

7. Cookies & Tracking

Our website uses cookies to distinguish you from other users. This helps us provide you with a smooth, responsive, and personalized experience when browsing, and allows us to gather analytical data to improve our online offerings.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. We use the following types of cookies:

  • Strictly Necessary Cookies: These are cookies required for the essential operation of our website, enabling core features such as navigation and form submissions.
  • Analytical / Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it. This helps us optimize navigation structures (e.g. ensuring visitors find what they are looking for easily).
  • Functionality Cookies: These are used to recognize you when you return to our website, allowing us to personalize content and remember your preferences.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy, our data practices, or if you would like to exercise any of your legal data protection rights, please feel free to reach out to us:

Phone Support

+44 7463 327 728

Office Address

Bridgeway Works

5 Brayford Square, London E1 0SG